McDonald's
Classic, long-running fast-food chain known for its burgers & fries.
⭐️
2024-10-23
Probably the laziest employees I've ever encountered at a McDonald's ever. They refused to take my order at the register. Even though someone was standing there on it. I had to use the kiosk which I couldn't get to work right so I just ended up ordering on my phone. The order was ready they called my name. They didn't even bother to get me a cup. I said am I just supposed to grab a cup? They just stared at me. What a garbage McDonald's. Avoid this place
⭐️
2025-03-18
I work 2nd I get off work and wait 20 mins in the drive through when I’m the only one in the line no other cars I had a mobile order to so I’m not sure what they are doing in there I know for sure it’s not there job I really hope this one gets new managers or something bc it is the saddest excuse for a McDonalds. This isn’t the only thing I’m going to report on about this Wait until 3 o’clock so they could shut off the order screens in the drive-through I had to cancel my order because I waited 40 minutes. This is ridiculous and definitely going to corporate about this. Hopefully they shut this place down. It’s not worth the damn dime or dollar I don’t understand why anyone would come here and they will definitely get a call from corporate McDonald they can even pull up the cameras I waited 2:30 to 3:10 and not a dam word from the box it is a joke of a place
⭐️
2024-08-09
This restaurant is a hot mess! My visit today was less than lack luster. Customer service was awful, and when I got to the 2nd window to get my order, it looked like complete chaos. The poor guy handing out orders had no clue what was happening and just seemed lost. It looked as if the manager (I assume because of her uniform) was making my two mocha frappes. The first one came out and looked just sad. It was not close to the top, and there was very little whipped topping. Add to that the fact that the ice wasn't completely crushed to be blended while being made. Fail. Whatever, we'll live with it. I drew the line when they handed out the second. I put a straw in it before I thought to take a picture. Mind you, not one sip was taken out of this drink. It would t even have counted as a small, if that's what I had gotten. It was absolutely pathetic. I asked the guy at the window about it. He turned to the manager, and she absolutely kept moving and wouldn't acknowledge what I had just been given. Look, I know the pandemic affected a lot of things, including being short staffed. Understaffed did not seem to be the problem here. A lack of work ethic and pride was the problem. Hate your job? Go get another. Preferably not at a job where you have to deal with customer satisfaction. This isn't my first bad experience at this McDonald's. I'd just had enough that now it was time to give some feedback. Do better, McDonald's. Your paying customers deserve better.
McDonald's
5796 Coventry Ln, Fort Wayne, IN 46804, USA
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