Rally's

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2025-03-22

10:03pm on Friday again. Same employee sitting on the phone not taking orders. Told me no orders or Door Dash. What is the point of being open. Any time after 9pm you can't order. Whoever the owner is must be losing tons of money because Friday and Saturday late night are the busiest time.

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2025-01-20

I got the food but didn't want to eat it after this interaction. I arrived a few minutes early for a pick up order (NOT through DoorDash), and was given door dash order for someone who didn't even closely sound like my name (My name is a feminine D name and the order was for a masculine E name). When I pointed out the mistake and told the worker, I was told my order had been taken by a doordasher and I would need to dispute it with DoorDash. When I explained that my order wasn't with DoorDash at all and I might just be early for the order to arrive, I was told it wasn't the workers fault and the doordasher had given a code that showed my name and the food was given out correctly. I explained I never ordered through DoorDash and asked to speak with a manager. The worker ignored my request and slammed the window closed. I parked in the parking lot and contacted customer service. As I was finishing up the complaint. The worker came up with the order at the exact time it was scheduled for. There was no apology given. Just the order shoved in my face and walked away. I know the customer isn't always right, but when a mistake is made. Please own up to it and apologize.

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2025-01-10

Love the deals here! Especially the choose two doubles and make it a meal. The seasoned fries are always so good and the double fish/chicken is always worth the money. Rally's is always budget friendly and tasty!!