Wendy's

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2024-11-12

It never fails that my order is incorrect. I was literally just there (11/11 @ 6pm) and I tried paying with my card. They said my card was declined, so I paid with another one. However I drove to Walmart & was able to use it for a purchase more than what Wendy's was. So your machine is wrong or it's human error. I couldn't get a receipt from Wendy's bc the girl didnt know how to print it. Lastly, I get home & my BACON doublestack is missing the bacon. It's ridiculous. I will not be going go this Wendy's again & will drive the extra 10 minutes to the one in Lenexa.

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2025-03-06

Extremely difficult and challenging for the consumer to get hot fresh food. Seems like the majority of the time it's always lukewarm. The drive-thru area is horribly maintained the staffing does not clean up the drive and one of the bushes will scratch the paint on your car if You're not careful when you leave the drive-thru and then it floods at the end of the drive-thru.

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2024-08-22

8am the dining room opens at 8am Placed an online order for carry out Like I always do, I show up at 8:05am. More than likely, it's not done . Walk up to the doors they are locked I tried to get the ladies attention inside she keeps on motioning me to go through the drive-thru I'm in a semi parked on the side of the road I can't come through the drive-thru I keep on trying to get her attention she keeps Motion in for me to go through the drive-thru so I walked to the drive-thru window 2X she hasn't came to the window I finally knock on the window and she comes to the window and asked what do I want I told her dining room opens at 8:00 I have a carryout order she tells me she's not unlocking the front doors I'm the only one here I said well I have a carryout which I'm the only one there and she just made it so she knew it was a carryout but still gave me a complete hard time about it by this time it's almost 8:20 I tell her I'm in a semi I can't come through the drive-thru she opens the window and hands me my food after I gave her my name it was completely cold will never come back to this Wendy's can't believe they only got one person working at this Wendy's on a major roadway in Olathe Kansas