Burger King

⭐️

2023-09-10

Went up there and got a bacon king with no mayo. They put mayo on it and I didn’t realize till I got home. Went back up there and made them remake it. Got home and it had mayo on it again. Called up there and the manager was rude to me. He said “Well my cook said he just put ketchup on it so”. Not listening to me and had an attitude with me over the situation. This photo is the “remade” burger with “only ketchup”. Barely any ketchup and mayo AGAIN. As someone who works in fast food, I promise it’s not hard to make something right. Especially when you are not busy.

⭐️⭐️⭐️⭐️⭐️

2025-02-24

The food was perfect, but what pushed it over the top was that somebody had thought to include a crown in my delivery bag, and you'd better believe I've been rocking it since I got it. Thanks to whoever did that, it immediately improved my evening!

⭐️

2024-09-25

This place is ridiculous. I was forced to wait almost 10min before having my order taken when there was no cars ahead of me. On top of that, they messed up my order not just once, but twice in a row. I didn't bother checking the 2nd time so I was home before noticing they screwed up again. When I called about it, the manager sounded as if she had no idea what she was doing and I was forced to ask to have them offer a free replacement because I only got dead air after explaining what happened. I asked if she needed my name and she replied she was too busy as they had a lot of people come through... (Only 3 cars including myself had gone through before I received my order and there was no one in line when I left. I called only 8min later, so just how many cars could they have gone through when it took a total of almost 20min for just myself to get my screwed up order?!) So I have no idea if they will actually give me the replacement promised as she has no way to verify who I was and if shes not there then there is no guarantee that other managers will honor this either. It was like pulling teeth to get her to even respond while on the phone and in the end I still was never given an apology for their multiple mistakes. I can only assume that the management there as well as most if not all of their employees are all inept. I say this because this isn't even the first time I've had so many issues when visiting this location. It ALWAYS takes about 10min waiting at the speaker before they bother taking the order and about 3/4 of the time if I don't double-check my order I will end up not getting it done correctly. The worst part this time is when I went back to the window to get their first mistake fixed, I could clearly hear the cashier tell the preparer the correct way to make my meal and yet the idiot STILL managed to mess it up on the second time. I doubt that she entered it wrong in the first place since I repeated myself three or four times and I even asked her to repeat it back to me when I initially ordered. So apparently their other employees can neither read nor understand English when spoken to them only a few feet away. I had thought that the issues I'd had in the past would've been resolved after months of not going there, but if anything, they've somehow managed to get even worse instead. I feel sorry for the one or two people that work there with high-school educations, because the rest, including their managers seem to have dropped out before finishing primary school. Whoever owns this location should be ashamed of themselves. The corporate office should force them to sell to someone who can actually run a place like this correctly, not to mention know when an employee is not able to meet minimum standards. If this reflects the company as a whole, Burger King must be circling the drain as they won't last long if this continues. Basically, this place is a pathetic excuse for a business with horrible staff and you should avoid it at all costs unless you like spending too much for things you didn't order while waiting for 10x's the expected amount of time. 0 stars