Rally's
Restaurant serving fast-food classics like burgers, hot dogs, french fries & shakes.
⭐️
2025-02-12
Burned. Nothing but attitude when it was pointed out? Was told that I could drive back (20 minutes away) to get it "remade". Yeah...ok. cause you were able too the first time right?
⭐️⭐️⭐️⭐️⭐️
2025-01-18
My experience with this one is always great,the customer service meaning order taker is phenomenal! So lively..not like a robot. Keeps an positive attitude even when it looks very frustrating of business and the staff keeps their cool. I love it. Keep up the good work Debbie! 🥰
⭐️
2025-02-22
After having my order taken at the drive through by an AI agent that was extremely clunky and slow, a human took my card at the window. Although the order clock on the wall showed how long people had been waiting in line (average was over 10 minutes) he had time to pull out his cell phone and text while standing in the window. He, and then another worker repeated my order back to me incorrectly twice, at which time I corrected them and was told to pull around to collect my food. There were already six cars waiting in line. if I hand not already paid, I would have left then. I will NEVER come to this restaurant again.
Rally's
125 W New Cir Rd, Lexington, KY 40505, USA
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