Rally's

⭐️

2024-11-11

I don’t recall ever having to write a review on a restaurant. I feel the need to share. The customer service was terrible. The lady at the window had a very ugly attitude. When you work in customer service you should be friendly and polite at the very least. We also asked for condiments. She rudely told us ketchup isn’t available. When asked why isn’t ketchup available she rudely replies” we are out”. How can an entire restaurant be out of ketchup. When asked about a coupon policy, she seemed extremely irritated and nasty. I will never visit this location again.

⭐️⭐️⭐️⭐️

2024-11-24

Fries are THE BEST! Spicy chicken sandwich is also good. First time through the drive through we waited about 10 minutes and it looked like they were having issues with the intercom, so we drove up to the window only to have the employee tell us to go back through. Waste of time cuz right after, they took the cars order that was behind us. Didn't even apologize for the inconvenience.

⭐️

2024-12-01

Currently sitting in the drive thru after not getting all of our food for the second visit in a row. The staff is more interested in arguing with us than giving us the food we paid for that we could see sitting inside on the counter. The lady wouldn't even listen to what we had been correctly given and insisted we had been given us all our food. Finally got our food but holy shit apparently that's the most difficult thing we could have asked them to do.