McDonald's

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2024-12-12

I just went through the drive-through today to get a quick breakfast and asked for a sausage, egg and cheese on an English muffin. The first English muffin that I got was extremely burnt. I went around to get a new one and the person at the register, took the food and threw it away and told me to go to the second window. After I went to the second window, the front staff seemed to be extremely confused. And I was trying to explain to them multiple times that he already took the food back and threw it in the trash angrily. This all just happened right now you can check the cameras. Here is a photo of the food that they gave me which is not even the correct order when I asked for the steak, egg and cheese they gave me a sausage, egg and cheese and the bread is still a bit burnt. Apparently, they said that this is how their machine is working, so the same thing needs to get fixed in that restaurant because this is not how food is supposed to be looking. Extremely disappointed because I usually come here at night for their normal menu and I usually never have any issues. It just seems that the breakfast team is not doing anything correct. While I’m not complaining so much about them being a little annoyed because I can understand when customers complain it probably happens a lot, but I was very reasonable with them and just asked for simply for a better product. I was never even asked if I would like a refund. Not sure if the management will even read this, but if they do, it would be a very appreciated that you just get your machines serviced. A manager a restaurant myself so I know what bread is supposed to look like in this my friends is burnt.

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2024-10-13

Abject failure of a business. You are required to jump through 1001 hoops just to order with any sense of convenience, otherwise your business is not wanted here. LAZY staff who cba to walk 15 feet to the table and would rather shout numbers and garbled names than smile and be polite. I thank the Lord that this is not my home McDonald’s, because if it was, I’d make it look like my home McDonald’s, IYKYK. EDIT: Rootbeer is satisfying

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2024-09-29

What has happened to McDs?! It's always been "bad" but it's not even worth buying anymore, I went here for the Happy meal toy after not coming for many many months after being a regular customer for many years. The food is just so trashy and now it's as expensive as real food, there's no reason to eat this garbage anymore when the patties are as thin as the pickles! There used to be some good deals on the app but those have also been eliminated. Just like my business here!