White Castle

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2024-09-26

First time trying the garlic cheese..... I wasn't impressed lol! Didn't taste to much like garlic to me. I'd rather stick with the regular cheese. My slider wasnt cooked enough tho. I just nibbled around it. My 1st time trying the chicken rings!! Very good I must say! Ranch was really good! I'll definitely order those again. The next morning.... I was back for a breakfast slider!!! I miss white castle alot lol this location was aight!

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2024-09-08

Okay, normally I don’t do this, BUT, this is a GARBAGE location! We waited in the drive thru 42 mins for food that’s not even cooked!? What is this mess! No thank you!! 8 mile White Castle is better. Do not waste your time or money at this location!!

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2024-09-09

Kennie is a horrible manager. I was billed immediately for my order when I pulled up. Then I sat in the drive thru for 20 minutes. They told me it was taking a while because I ordered mozzarella sticks and jalapeño poppers. I get it... but 20 minutes later no food... no explanation? The workers were avoiding the window. Almost hiding in the back behind it. I'm not sure what the hell they were doing but they certainly were not taking care of customers in the drive thru. I seen at least 1 other car pull out of the line frustrated at the wait. I asked for and got a refund. I also passed this experience along via White Castle survey. I'm not exaggerating when I say I waited 20 minutes. The receipt was time stamped. I also honked my horn to get Associates attention. They ignored me for at least 1 minute. Nobody left in the lobby.... what the heck were your employees doing? Your business lost money that day. I doubt this incident is isolated. I don't wish to come back. But out of convenience and love for the WC sliders. Please! Do better! I'd love to come back and revise this review. PS I uploaded pictures of my receipt and refund. I dare you to go check your camera footage during those 20 minutes I sat there. White Ford pickup truck.