Burger King

⭐️

2024-10-11

Worst burger King in the city of fayetteville! ZERO CUSTOMER SERVICE OR CUSTOMER RETENTION MINDSET AT ALL. Restaurant employees standing around talking having side conversations meanwhile line is wrapped around the building. The manger on duty was very pleasant and tried her best to correct and make amends but even after speaking with management the employee thought it would be funny or worth their "bk job" to hand me food laughing in my face because I brought it up with management. She wasn't acting alone it was 2 of them very rude very distasteful and not a good reflection of a person who wants to work in a business that is all about personal service. Very disappointing I will be going to speak with higher management tomorrow then most likely I'll never see their place again it was just that offensive.

⭐️

2025-03-17

Line wrapped around building. 15min to get to speaker, 15 min waiting at speaker, 10min at window waiting, 10 min to leave the drive thru due to concrete on the other side since i was handed my food at the 1st window. They claim an angry customer was holding it up. It was not- 2 different cars were at the window an excessive amount of time. 50 minute wait for 3 little burgers.

⭐️

2025-01-14

I waited almost 2 hours for my food. I ordered 2 whoppers with cheese and no pickles, a large fry, and an 8 piece cheesy tots. The food was cold. Bot of the burgers were on the wrong buns, both were missing the lettuce and tomatoes. The fries were ice cold, and the cheesie tots were ice cold also.....Update Saturday November 16th ordered 2 whoppers with cheese and a large coke and been waiting over an hour and a half for my food, I've gone up to the counter multiple times and they just look at me and say we'll get to it when we get to it.....Don't know why I came back here. Today 01/14/2025....the service was slow even slower than before. They completely gave me the wrong order, I ordered a large size Bacon King combo, they gave me a Rodeo Burger with a 4 piece nuggets. When I took the bag back to the counter they proceeded to tell me that the Rodeo Burger is the Bacon King. The employee then called the manager over to the counter. The manager never came over to the counter all she did was call the cops and fabricate a story telling the police that assaulted one of her employees. I never touched anybody. When the police showed up I was still standing by the register. Soon as they came in the door the manager yelled he has a gun and pointed at me. I didn't have a gun. I don't even own a gun. Her doing what she did almost got me shot. I hope the owner has a good lawyer.