Wendy's

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2024-03-31

I asked for my food fresh automatically from the window my sentence was cut off by this rude Caucasian lady on night shift. I get up to the window and end up having to pull back around because my food was cold. I expressed that my food wasn’t fresh as advised and was given attitude and told to pull forward. I waited 10 minutes and still no food. To then pull back around and only be given nuggets, my boyfriend fries were cold as well so we asked for fresh everything. MIND YOU NO FOOD HAS BEEN TOUCHED. I ask her to either give me my refund or fresh food she then calls the manager up there and she tells me she can only give me the nuggets and that we should have eaten the fries while we were waiting and that’s why they were cold. THEY WERE COLD FROM THE JUMP! I still need my refund or food Wendy’s I’m not playing 😂!!!!!

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2024-06-01

At 7:10 we ordered 10 breakfast burritos and potatoes. It took 40 minutes to get it. The sausage burritos were not wrapped, were falling apart, the bacon ones were cold and had no potatoes. Half of our order wasn't brought out. No sauces were not given to us. When we asked for them, we were told they don't come with them but you can have some. Online, it shows that it does. When we complained we were given a very insincere "sorry", with no offer to rectify the situation.

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2024-11-25

I had gone to the drive-thru. At first, she was nice (good customer service). I got my food and pulled over to check it and eat. The breakfast sandwich was good but cold. So I went inside and told the young lady that my breakfast sandwich was cold. She looked at me as if I was crazy. Her whole attitude changed. What happened to nice young lady 🤷🏾‍♀️ I guess I don't deserve hot food.