Freddy's Frozen Custard & Steakburgers

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2024-10-26

Stumbled across this one by accident last week. We hadn't been to Freddy's in forever but I had free custard coupons to use up. Turns out Tuesdays are Family Night and kids eat free with adult combo purchases. Food came out hot and fresh. Kids got their treats. Saved a pretty penny. Customer service was great! (South 48th location)

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2025-01-09

My experience here was absolutely delightful. I mean seriously, incredible. The food was good, as was the ice cream. The restaurant was clean. But the customer service i received was phenomenal. Me and my boyfriend came in at 9 (an hour til close) and wanted to dine in. Before I walked in I was praying that they would be nice to us because i’ve had really poor experiences at other restaurants in the past who will get pissy if you come in close to closing time. However, we could not have experienced better customer service. There was a ginger employee who was incredibly helpful and friendly. He informed us that the vacuum they were using might be loud, and that the soda machine nozzles were off but if we needed anything he would be more then happy to some behind the counter. He also just had a very friendly demeanor that really made me and my boyfriend’s night. if he’s not already a manager, make him one !

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2023-08-08

I ordered the double patty melt without realizing I ordered a double. I was quite disappointed when I saw the sandwich because the meat and onions was very scant and I couldn't imagine it being a single. That being said, the flavor was great. The meat was well seasoned and tender and the onions were cooked perfectly. My fries were old and that was a let down because my favorite at Freddy's is the fries and the fry sauce. The chocolate and strawberry shake was very tasty and I am glad I splurged and ordered.