Taco Bell

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2024-10-22

Shoutout the white male who wears a beanie (Jayme S) at the window. Got an attitude and likes to roll his eyes because him & his team messed up our order three times within 5 minutes. The General Manager needs to reevaluate the customer service skills and workers. It’s not hard to put food in a bag but at this location it is. Btw this pic is nacho bell grande I paid $9 dollars for…

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2025-03-08

Workers are so slow. I waited 30 minutes for a $5 box combo and watched the employees at the window play around for over 10 minutes and lift each other up. My food was also cold and my burrito wasn’t made correctly. Do better

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2025-03-01

I waited on life from 12:28 until 1:00am 12 of those minutes I was sitting in front of the intercom no one came to take my orders so I figured because they were busy they might have just been having people come up to the window when I finally made it up to the window over 30 minutes of waiting wasted because they told me I would have to go all the way back around because they don't put orders in through the window you can only do it if you speak to them through the intercom I asked to have it explained to me why I wouldn't be able to put it in right there through the window and all I was told was you just need to go back around I don't make the rules I'm sorry but I just got off work I'm a server out in council bluffs I understand how annoying it is when you have to make accommodations for people but for something that simple all the Taco bells I've ever been to in my entire life I've never had this issue before ever I don't understand why my huge heavy van was not giving you an alert that there's someone at the intercom needing to put their order in and I'm not understanding what was so difficult about pressing some buttons on a screen especially if your offer is you'll still do it I just have to go back around and wait an additional 30 plus minutes I will quite literally never return to this location the response that I received from an error on their end was absolutely appalling I'm completely baffled by the fact that it was that difficult for somebody to do their job on the spot. Please don't work fast food especially on a weekend night Friday-sun if you're incapable of handling fast paced environments where customers regularly make mistakes and are unwilling to correct your own. If that's genuinely your rules that you absolutely don't allow orders to be taken through the window then make sure attentively taking customers orders through the intercom, when the line is wrapping around the building it's highly unlikely there's no one whose pulled up to the intercom in over 10 minutes..