Banana King

⭐️⭐️

2025-03-10

I am a big fan of Banana King and I have been going to Paterson locations for years. I recently moved near Elizabeth so I’ve came here around 5 times. I spent around $40 today on a strawberry shake, mango/passion fruit shake, Papa wings barbecue, salchipapa & a chicken empanada. My spouse asked for a Colombian empanada and even pointed to it at the display case, specifying he wanted that kind. I also specified to the woman who took our order I wanted barbecue sauce on my fries as well , not just the wings and she said okay. Once we got our food and opened it at home, we were given the wrong empanada, a regular one instead of Colombian and there was barely any barbecue sauce on my wings, nevertheless the fries. I was really disappointed! On top of the fact, I’m pregnant and was craving this so I’m really upset. The lady rushed our order so for $40 I’m not pleased. I’m also surprised it’s now $1.75 extra for Strawberry flavored shake, which was not a thing for this franchise in the past and we weren’t told it would be extra. Not pleased today. I’ve been a fan of Banana King for years but this location needs to do better. I would rather take the extra drive in Paterson, to the new business “It’s Waoo”, this was upsetting.

⭐️⭐️⭐️⭐️

2025-03-03

The food is pretty good. But the staffs need to improve on customer service. Acknowledge your customers, don’t just ignore them even when you are busy taking calls. Without the customers there is no banana king.

⭐️⭐️⭐️⭐️⭐️

2025-03-19

You always feel like you been here before. They remodeled and it's nice. I love the shakes I get banana with vanilla protein in it