McDonald's

⭐️

2024-11-14

Very poor customer service at this spot. I live in the neighborhood, so I frequent this location often. I understand that the area lends itself to open-air drug markets, rampant homelessness, and low income housing. However, there are many hard-working, earnest customers that they serve. We deserve professional and courteous service, too. It's either terribly unpleasant, unnecessary, sarcastic cashiers, or worse yet incomplete orders. Not to name names, but it's a shame it's almost always Black females as the culprits. It's not considered racist if I myself am a Black woman. That has nothing to do with the review, but I've worked in customer service all my life. I'm acutely aware of the angry Black woman stereotype, but I believe this to be an age based problem. Millennial just does not care. Let's do better.

⭐️

2024-11-05

Horrible service. I’d ordered on the kiosk and got a chicken biscuit. It had no option to switch it out for a muffin. When I asked the manager if she can switch out the biscuit for the muffin she was extremely rude but, she ended up making the changes. I was waiting on a big order and a small one and only had to wait 5 minutes for the big order but 20 minutes for the small order which was so crazy because how does the big order get done so fast But a small order take 20 minutes, Which so so outrageous Just a wast of my time.

⭐️

2024-11-05

I had to wait a long time for a small order I made. I requested some changes for my breakfast sandwiches but was rudely told by the manager that all changes had to be made when I placed the order but, the kiosk didn’t allow me to make the changes I wanted. 20 minutes waiting for an order that was 2 breakfast sandwiches and drive through was basically empty. It was disappointing to see that my sandwiches were just sitting there for about 10 minutes when I had already been waiting for 20 minutes. I wouldn’t recommend this specific restaurant sincerely.