Wendy's

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2024-04-11

Greetings guys, it’s just an awareness. If you ever visit Wendy at 475 Rahway Ave, please double check your orders. I had an experience wrong ordered. I repeated the orders more 4 times. I’m here to complain but I felt bad experience about customer Service. I ordered Dave’s triple medium combo. What we got was medium combo single. I try to asked the person whom took the order she’s like I heard only single. I was explaining to her I was hunger and I know single is not gonna fit so I ordered triple. More than 3 x.. the way she responded to was shocking to and I felt bad customer Experience. Please make sure check your orders. Again just for a concern. Maybe the restaurant manager teach how to answer politely to customers would be great. This is my first time reviewing this way.

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2025-01-14

Extremely horrible customer service. A male manager was shouting at my 3 year old son, FOR NO REASON. He was sitting down eating his nuggets and the man began shouting at him for being on his knees on the chair (which he did because of his short height). The manager then proceeded to shout at a Hispanic customer that was attempting to place an order. The racism is very loud and clear from this man. Very upsetting.

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2025-01-21

I go to a place all the time, but now my ranch was kind of opened already before I even touched it and there was like this mysterious liquid that should’ve not been there, but then the food was amazing. The drink was good.