McDonald's

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2024-10-13

Here’s a small McDonald’s location in the suburbs of Halifax surrounded by a number of shopping plazas and groceries. The spot itself is quite congested both in terms of tables and people. They seemed to prioritize the speed with which to get the orders out due to the crowding. Our apple slices were mixed with fries in our Happy Meal electronic order.

⭐️

2025-03-11

See pictures below (1&2) for my "large" fries. I went through the drive-thru and as I was leaving the parking lot, I reached in and felt my lukewarm fries. Already disappointed that I didn't get fresh fries, I then realized the container was only half full. Seems like the employees were trying to unload their old disgusting fries on drive thru customers because they can't come back to complain. I was able to return to the store and the staff were happy to replace my fries with fresh, HOT fries (pic 3 - how the container SHOULD be) - but it shouldn't have to be like that. I was lucky to realize how terrible the fries were before I was too far away to get it fixed. Really disappointed in the decline of McDonald's quality. There were so many people in the store and in the drive thru, I'm not ever sure how the restaurant didn't have fresh fries.

⭐️

2025-01-14

I’m extremely disappointed with the service at this McDonald’s location. On my recent visit, I ordered a large meal, including 30 chicken nuggets. The main issue? They completely forgot the dips. Let’s be honest—what’s the point of nuggets without the dips? I had to make a frustrating trip back just to collect them, which ruined the entire experience. This isn’t the first time I’ve faced issues here. Every time I visit late at night, there’s always a problem. One specific worker regularly serves stale and not-so-fresh food. It makes me question if the management even cares about maintaining basic quality standards. This level of carelessness and poor service reflects badly on the brand. I hope they address these issues and train their staff to pay attention to orders and provide fresh food. For now, I’m extremely disappointed and wouldn’t recommend this location to anyone.