Sonic Drive-In

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2024-01-07

1.5.24 update: I tried to give this Sonic another chance, but it's a no-go. I mobile ordered ahead and pulled into a stall when I arrived and checked-in. After waiting over 5 minutes, it said my order was coming out. I waited and waited and waited. I finally pushed the button to talk to someone and explained the situation, to which they told me to wait in the Drive-Thru line when I shouldn't have had to do so. Now after waiting 20 minutes in the Drive-Thru line I get up to the window and ask for a refund and explain that my food should have been ready 25 minutes ago. They would not honor a refund but offered to re-make my food fresh, threw in a small shake, and gave me a coupon for a free limeade and tater tots. Even though they re-made the food, it was warm at best and the pickled fries were soggy, the mozzarella sticks were gummy, and the hot dog wasn't hot and they put way too much relish on it. I'm really not one to complain, but the food was terrible. From beginning to end, I spent 45 minutes there. However on a positive note, the strawberry milkshake and blue raspberry slushie were great and the manger was nice and apologetic. 8.28.23: It's unfortunate this Sonic has gone down hill. I waited in the drive-thru from beginning to end for about 30 minutes. They were having trouble with the intercom and had an employee going from car to car taking hand written orders. I will say he had a great attitude for the situation he was dealing with. I ordered and tried the new Strawberry Shortcake milkshake they have for the summer and I tasted more vanilla and whipped cream than anything. The last time I came here I tried to order it and they were completely out of ice cream. I also ordered my go to grilled cheese and the cheese to Texas toast ratio was completely off as I tasted more bread and barely any cheese. Because I was hesitant on the milkshake, I also ordered my go to slushy, raspberry with nerds. Loved my slushy as it's been consistent over the past few years. I used to be a regular patron and this recent time was giving it another chance. My last visit was a nightmare from beginning to end and actually had to call the 800 to get a refund. I was lucky enough to get a refund and the process was easy.

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2024-11-23

Food was alright, what was exceptional was the service. Very nice staff (very polite - probably the politest staff I've ever met at a fast food place) and fast service (got my food in under 4 minutes and it was a special order).

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2024-06-29

I'm from a state where the Sonic's are a staple, and you drive there and get drinks or snacks a few times a week, if not every day. And happy hour (2-4 everyday) is what it's all about. Even our slushy is 1/2 price. This sonic, the gal I ordered from, was rude, didn't understand my order, and made it like I made the mistake when clearly I know what I wanted ,she just couldn't hear. Anyways the onion rings could have been cooked a little bit longer, they where not brown enough. I didn't receive my peppermint either 😕.