Wendy's
Fast-food burger chain serving sides such as chili & baked potatoes.
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2024-12-11
I changed my 5 star to a 3 star due to the temperature in the restaurant which was about at least 80° also I paid extra for Baconator fries only to have stale chunks of bacon put on top of it instead of it being bits like it should be.
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2025-02-26
I prefer the value meals, and I typically have the "Biggie Bag" meals. I did upsize the meal; however, I wasn't expecting a $9.08 value meal. Normally a drink cup is presented at checkout so that you can select and prepare your drink to your preferred style; ice quantity, mix, etc. Not here. This is the first Wendy's restaurant I've ever visited that has no self service drinks. NO REFILLS. NOT ACCEPTABLE. I won't return to this Wendy's. Some McDonald's restaurants are doing this (no drink refills) I won't return to them either. Whatever, these business aren't getting it; we Don't NEED THEM, they need us. Hopefully they get that before they go out of business.
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2023-05-30
Not the greatest customer service. No smiles. Very slow. People had to ask for simple items such as ketchup. No courteous behavior. Bathrooms are gross. The building needs genuine repair. As does there sign and parking lot. Garbage cage is wrecked and visually a sad piece of the restaurant environment.The curtains are lackluster in color. Bench seats are ripped. The awning is wrecked at the drive thru. This place is in desperate need of a remodel and appropriate training in customer service etiquette.
Wendy's
3200 S Virginia St, Reno, NV 89502, USA
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