Wendy's
Fast-food burger chain serving sides such as chili & baked potatoes.
⭐️
2025-01-11
The food is alright, but there is no reason it should take over a half hour to even just getting to the ordering intercom. Then another 15 to wait for two biggie bags. Need to hire more employees, or actually manage the ones they have.
⭐️⭐️
2025-02-22
Decided to stop here before taking my sister with disabilities to the Sabres game for her birthday. She was really excited about the new frosty she saw on TV. I ordered her a kids meal and asked for the drink to be substituted with a kids frosty (like i always do) and was told no. I was shocked but didn’t think much of it. When i went to the window a young caucasian girl with dark red hair just said “here” rolling her eyes shoving my food and drinks at me. The customer service here is not what it used to be and some serious training needs to get done
⭐️
2025-02-26
Wendy's on Elmwood sucks. This is the third time where I go there to try to get food and something is either blocking the entranceway or I can't open the door because nobody looks at the window to see if I need help as a person in a wheelchair. I don't think it's fair that I have to sit outside of an establishment for 20 minutes to get food I got so annoyed yesterday that I was tempted to go through the drive-through but before I did that, I just got pissed off and left. If you are a person in a wheelchair, please do not go to this Wendy's location. I honestly would give this location zero stars if I could.
Wendy's
2230 Elmwood Ave, Buffalo, NY 14216, USA
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