Arby's
Fast-food chain, known for its roast beef, serving up hot & cold sandwiches, fries & shakes.
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2024-12-18
I think this might be the only fast food place in the city that has workers with basic customer service skills. I don’t even care for Arby’s food, never have, but I went here once and the service was so pleasant that I keep coming back and it’s the same every time. Management has done a wonderful job hiring/training people. It’s the little things that make such a difference. Eye contact, and greeting and a “have a good day”. You go to McDonald’s or Wendy’s around the city and the workers never smile, they don’t even say hi or have a good day, they stick their arm out of the window with your bag and only ever glance over in your direction if you take more than 2 seconds to grab it. Shameful. Shoutout to this Arby’s, they’re setting a great example.
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2024-07-28
I enjoyed their curly fries and burger as well as the shake.
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2024-09-13
The staff here is beyond rude, I wanted to try the bourbon barbecue chicken sandwich it was over cooked, it was hard enough to break metal. Snapped my tooth, I had a hard time breaking it with my hand. How do you allow something like that to go out to the public is wild I’ve worked food service I would never serve anyone this where is the quality control do they even have managers here? Beyond irritated this use to be my go to spot now everytime I give it a chance I regret it.
Arby's
787 Erie Blvd W, Syracuse, NY 13201, USA
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