Rally's

⭐️

2025-03-10

Fry's were barely half full, very surprised this usually never happens but when it does it is very irritating if I was feeling better I would have returned at once to speak with the manager but I will be doing that this week

⭐️⭐️⭐️

2024-10-19

I tried the T pain meal deal, The food was fresh mostly save for my chicken bites, which were also half empty for some reason, not a fan of the bbq seasoning on em either.

⭐️

2024-05-07

DISAPPOINTED is an UNDERSTATEMENT. I was on a 30 minute break from work and decided Rally's vs McDonald's. I should've gone with my first thought (McDonald's). I arrived at 12:00 am. There are two drive-thru lanes and both were open. I chose the line with only 1 car ahead of me. As soon as it was my turn at the microphone someone inside told me to hold on. Now, I'm a pescatarian so I always ask for FRESH fish and of course fresh fries and both usually take 4-5 minutes to cook. I waited at the microphone for 7-8 minutes and when he came back to the mic he took my order. At the cashier window, they asked me to wait another 6-7 but to pull around to the other sides drive-thru line. I very politely that I was on break from work and that there were like 5 cars in that other line. She told me not to worry because the other line was for door dash and that it would be fast. It took about 5 minutes to make it back to the window for my food. The manager handed me my order without saying a word. He just shut the window just as fast he opened it. No sorry about the wait, no thank you, no do you need ketchup or napkins?!? NOTHING!! Just RUDE and UNPROFESSIONAL!! When I got back to work (5 mins away)..I noticed that my fish was not fresh at all. The edges were very hard and I KNOW that only happens when it has been sitting in staging cabinet. There was no reason for that to have happened besides "trying to be funny" because I mentioned that I needed to get back to work. SUPER PETTY! 3/16/24 Time: 12:00 AM. A lighter skinned man with curly hair and a ponytail at the top. A brown skinned girl with a natural afro. Neither one of the seen anything wrong with treating a customer this way! I will NEVER go back to your SUPER SLOW, RUDE EMPLOYEE establishment again. UPDATE: As of 4//2/24 I have not received a response after emailing the address listed in the company's comment to this review. UPDATE: Sorry so late! A month ago the NEW manager at Rally’s called to apologize for how I was treated before she became a manager there. She offered to fix it for me. I have not gone back yet but I will give them another chance. I really appreciate her for calling me. Now that’s GREAT CUSTOMER SERVICE!!