Rally's

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2025-03-06

I decided to stop in and try this location since I was in the area, and they were quick, friendly and the coneys were fresh and tasty. Only complain would be they didn't have any salt packets.

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2024-10-03

got a chicken sandwich meal for my wife. took it home and she bit into raw chicken. went back with the sandwich and the manager immediately argued with me saying they cooked it 8 minutes. I welcomed him to look at the sandwich and he refused. I asked for a refund and he continued to argue but would not look at the sandwich. he finally gave me 5 dollars for a sandwich. I requested a full refund for the meal as it was ruined and he refused saying I was unreasonable. I told him he is unreasonable for serving raw chicken potentially exposing customers to foodborne illness. He then threatened to call the police, I welcomed him to so so. he closed the widow and made the call. When he opened the window I asked if he told them why I was there or if they told him to stop wasting their time. he then closed the window to presumably call the police again, which would be stranger. I decided to leave with my 5 dollars and hope my wife does not get sick. Overall this wasn't a good experience, we will not return. the manager mentioned this was his first week. Maybe you could cut him some slack if he was young but this guy was pushing 60, so he should definitely know better. know when to admit he made a mistake and take care of it. not deny, as if not looking in the bag makes it not real, and call the police because he doesn't know how to manage his business like an adult.

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2025-02-08

Placed my order online ahead of time, very small order just a Buford combo meal. Pulled up to the A.I in the drive thru (right hand lane) which told me to pull ahead, as I got to the window I told the worker my name and immediately was hit with an attitude about how my order was still being worked on and I need to pull back around to the left lane to be able to pick my food up. No problem doing that but maybe instead of catching an attitude with a customer because I was in the wrong lane get a sign that says Right lane Drive thru Left Lane pickup? Also my order was ready the first time I pulled up to the window because the second worker handed me the same bag sitting on the table I saw when I pulled up. Be prepared even if you try to make their night easy by placing an order ahead of time online they’ll still find a way to be shitty with you.