McDonald's

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2024-12-08

It would be a zero star but the option is not available! McDonald's is going down the toilet! From beginning to the end! My son loves #5 breakfast! I went this morning and ordered #5 for him only. I normally order a bunch of food. They ran out of orange juice! I told him HiC instead! When i paid, i didn't pay attention to the price for a single order. He only charged me for the sandwich! It's supposed to be #5 bacon egg and cheese mcgriddles. They gave me sausage egg and cheese mcgriddles (and it was actually sausage bacon & cheese mcgriddle). I told them I ordered a combo with drink and hash browns. You would think she would tell me to pay a difference and give me the hash brown and the drink and she adjusted at the cash register! Nope! The lady, i guess she is a manager, because she came to the window after the girl signalled her, she told me that i have to drive around and go back to drive thru again and order again! But when i told them what i ordered, the young girl that handed me the food she already knew the kid took the order won't do it right again! She told me either i take that order, or go through the drive thru and order again which i have to pay for the combo items separately or reorder another combo to get the extra sandwich that i don't need! What the f! That's how you solve the problem when you know your employee made a mistake? And made the customer pay for the price! You can keep it from now on! And good luck!

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2025-02-27

The customer service is bad. I am glad I didn’t order anything. Corporate needs to clean this place up. I waited at least twenty plus minutes for cold food.

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2025-03-15

Went through the drive through and the lady was very rude and when completed my order she didn’t say any thing to me. When I asked her repeatedly if I was good to pull up she said “yeah” in the most disgusted manner. Turns out I was not good to pull up, she didn’t even get my order in even tho I saw her put it on the screen.