Jack in the Box

⭐️

2025-03-05

This location has a lot of issues. From rude staff to a broken phone to down right ridiculous errors on orders, this restaurant either needs to be completely re-staffed or go through some major training on how to do their job. Tonight really took the cake. I placed a mobile order containing the classic sauced and loaded waffle fries for myself and some food for my husband and friend. First off, I checked the burgers to make sure they were correct, as there were modified. Thankfully, the burgers were perfect. However, each of the regular sized curly fries were about half full, as shown in the first photo. Second, my requested sauces were missing. I pulled back through the drive thru to request my sauces and ask if it was possible to get more fries. The worker gave me my sauces and then went to drop a new basket of fries. He didn’t communicate that he had to make new fries, otherwise I wouldn’t have asked. Our food was already a bit cold by then so I didn’t think to check my fries. By the time I got home with our food, I finally opened my fries (which are supposed to contain ranch, cheese sauce, and bacon bits) only to find a pile of completely plain (and ice cold) waffle fries, as shown in the second photo. I get that stuff happens. Everyone has off days. However, it seems like every time we come to this location, something goes wrong. I wanted to give them chances, as it’s the closest Jack in the Box to me but this sealed the deal. I’ll start going to a different location.

⭐️⭐️⭐️⭐️⭐️

2025-02-10

They definitely need more people on night shift. The guy running the window was super polite and u could tell basically running a one man show. Good job my guy! Food was correct and came out as fast as it could!

⭐️⭐️⭐️⭐️

2024-05-29

Awesome as always. Living in Northwest Arkansas and being from Texas, we MISS our Jack In The Box. It's just fast food, but it's good and it's consistent and we like it! Every trip to Tulsa includes our first meal in town here. The people were very friendly at this location, have been every visit we've made over the years. The food was as always consistently JITB quality and taste. Jumbo Jack and 2 Tacos for the hubby and a Patty Melt for me. HAPPY