Burger King

⭐️

2025-02-10

Even after seeing Multiple negative reviews at this store i feel no action is gonna be taken but still I am writing to express my deep dissatisfaction with an order I placed on February 7, 2025, between 5-6 AM, which was delivered via Uber Eats. The order included chicken nuggets, a crispy chicken sandwich, and garlic parmesan chicken fries, with the order number #35A58. Unfortunately, my experience was nothing short of frustrating and disappointing. Below are the issues I encountered: Incorrect Dipping Sauces: I specifically ordered ghost pepper dip with all of my snacks, but to my surprise, I received entirely different dips. When I called the restaurant to address the issue, I was told that they didn’t have the ghost pepper dip available. This is a clear failure in ensuring accurate fulfillment of the order. Missing Garlic Parmesan Chicken Fries: The garlic parmesan chicken fries that I had ordered were completely missing from my delivery. Instead, I was given chicken nuggets. When I called to inquire, the manager (Dinesh) informed me that he was on break and that the team had made the error. This raises serious concerns about the lack of attention to detail and poor coordination among the team. It’s frustrating to receive a completely wrong order without any clear explanation. Unacceptable Quality of Veggies: The lettuce and tomato in my crispy chicken sandwich were not fresh and had a distinct, unpleasant odor, making them unsuitable for consumption. This was an entirely avoidable issue, and it made my meal unpleasant and unsafe to eat. Unprofessional Customer Service: The behavior of Manager Dinesh was utterly appalling. When I explained the problems with my order, he rudely told me that they would send whatever they had and that I simply had to eat it. This dismissive and unhelpful attitude is inexcusable. A restaurant that values its customers would not treat them this way. His response completely disregarded the idea of ensuring customer satisfaction or delivering what was actually ordered. This entire experience has been nothing short of the worst customer service I have ever encountered. The multiple mistakes in my order, the lack of accountability, the substandard quality of the food, and the dismissive attitude from the manager are absolutely unacceptable. The entire point of having a menu and offering specific items is to provide customers with what they choose, not to make arbitrary substitutions based on availability. The way I was treated only added to my frustration

⭐️⭐️⭐️

2025-03-12

We really like coming here for a meal. The burgers are tasty, however they seem to be short in staff. The service always takes long at the restaurant. Staff tries to do their best, but they need some more help.

⭐️

2024-09-18

I’m writing to express my disappointment with a recent experience at Burger King. On National Cheeseburger Day, I went to purchase a $2 cheeseburger for my daughter, expecting a proper promotional item. However, what I received felt like a subpar product, which left me wondering if it was because I only paid $2. Regardless of the price, I expected the quality to match Burger King’s usual standards, and I was left unsatisfied and quite disappointed with what I got.