McDonald's

⭐️

2024-08-11

Ordered through the McDonald's app. We spent on the delivery fee and other additional fees, only to find out that there’s a missing order. We drove back to the store, and the Indian staff in front didn’t want to believe us, like hello we won’t waste our time making up a story and drive back to your store for a burger if we really didn’t receive it. That's why we ordered, because we don't want to go out. He still needs to get advice from his manager. We realized that they had given us a cheeseburger rather than a McDouble burger when we got home. Also, when ordering fries, packets of ketchup don’t come with it. Not sure if you still have to ask for it, but never experienced this in the other branch. No doubt why people are saying that this is the worst branch in Tbay.

⭐️

2025-02-16

My partner and I both work customer service so are especially nice when ordering, but the guy on dt around midnight interrupted me twice while ordering and then corrected me on how to properly order my gf’s burger?? She gets no pickles onions or mustard and when I finished he said “just order only ketchup next time” but very condescending?? Get this man FIRED or RETRAINED, cause he has no clue what he’s doing. And on top of all that, he didn’t even punch in our food right, so why does it even matter HOW I ordered?

⭐️⭐️

2025-03-17

Everything I go there they get the drive through order wrong. Get home and find out it's wrong and you payed for stuff you didn't get. Very frustrating si I guess have to stay at window and check order and hold up line from now on.