McDonald's
Classic, long-running fast-food chain known for its burgers & fries.
⭐️
2024-10-01
Very unprofessional service. Stopped there for a quick coffee break during my trip and when I went to use their washroom, there was no toilet paper in there. Waited around 10 minutes after asking someone to refill that but still nothing. After I followed up on that request, an employee named "Neha" who was also a shift manager, made fun of me in front of their staff which I wouldn't have caught if I didn't speak hindi. Upon asking for her name, they spiraled the conversation around to avoid giving out any names. Only when I had a long conversation with an assistant manager on duty, I got the name of who I was dealing with (not even sure if I got the correct name but she was a closing manager working 3-11pm). Upon that note, no-one was even wearing any name tags. All in all, very unprofessional service. Staff needs to be trained on how to respect their guests better.
⭐️
2024-12-16
they made my coffee wrong and gave me crunchy pancakes… pancakes definitely aren’t supposed to be crunchy
⭐️
2024-08-08
The food was okay but customer service is SO BAD! I also saw workers treating each other WORST!!!!!! I think drive though customers gets good service but they never care about customers who dine in.
McDonald's
853 Red River Rd, Thunder Bay, ON P7B 1K3, Canada
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