McDonald's

⭐️⭐️

2024-12-12

Takes forever for them to make our orders. It seemed like about 20 minutes for them to make our burgers and chicken nuggets while missing a sauce. The crew had attitudes and didn’t want to communicate at all, let alone communicate nicely. It wasn’t even busy at their location at that time. Made another order for 2 ice creams where i asked for it to be served at our table. 15 minutes in and I had to go to the cashier. 15 minutes for ice cream!!! Handed me the ice creams already melted. Obviously it was already ready but they didn’t want to serve it at our table. I had to ask them to replace it. Poor attitudes and service.

⭐️⭐️

2024-08-31

We placed our order at 7:16 pm, and by 7:18 pm, our number had disappeared from the order service screen. Our food arrived at 7:22 pm, but it was clear that part of the order had been left sitting while they waited for other items. I ordered a quarter pounder without cheese, medium fries, and a small root beer. My partner ordered the new Big Arch sandwich, medium fries, and a Fruitopia. When we sat down, the fries were only semi-warm, the burger patties were overcooked and burnt, and instead of the quarter pounder without cheese, I received a quarter pounder with double cheese. Additionally, the root beer was flat, so I had it replaced with a Sprite. The replacement quarter pounder was still overcooked/burnt but at least hot. The restaurant had a nice atmosphere but was marred by dirty tables, high chairs, and overflowing garbage bins. Another customer also complained about the wait time and returned his drink as well, and got a refund for waiting 6 minutes for a burger. It would be great to see McDonald's return to their old system from the 80s, with consistently fresh food, hot fries, and better customer service. Having to place our own orders has now become so overrated and the staff still gets the orders wrong! Unfortunately we forgot to take a picture of the burgers!!! Photos best I could do to avoid taking photos of other people.

⭐️⭐️

2025-03-13

Their quality control is a big problem, last time when i ordered here, it's pretty good. But tonight, their double quarter pounder is very very overcooked, and half of the fries not even warm. I dont know how this could happen with almost everything you just need to click the machine button. : (