Dairy Queen Grill & Chill

⭐️

2024-07-16

Update 7/24. Absolutely terrible experience with staff acting out toward each other. Not working. Running out of ice cream but not telling anyone. It's gone downhill, but seems to have reached rock bottom. Clean and friendly atmosphere. Nice place for burgers and treats. Staff was friendly and helpful. Prices as expected. Drive through is always fast. Normal dairy Queen that you come to expect. If you have been to one you know what it's like. I go here occasionally..

⭐️

2025-02-01

Update; spent all day trying to call the store. No one answers. Stop by on the way home from work around 9 to find the store "closed" again. Even though I could hear people in the store having a party in the back. DQ, do you know your employees milk the clock & steal from your customers? Placed an online order at 9:30p, tried to pickup at 9:45 but staff decided they didn't want to work. Didn't answer their call box or come to the window. Just stared at me from inside. Tried calling and they just kept hanging up on me.

⭐️⭐️

2024-11-21

I ordered in the app. This was the first time I'd ordered in the app. I got text stating they were starting my order, but the order was cancelled because they were out of one item I had ordered. I wasn't given any notification via text that this had occurred and no one acknowledged us. If they notify you that they are starting your order through text, they should let you know it's cancelled through text also so you don't stand around waiting. Finally an employee asked what we needed after 13 minutes. With her help we realized that the order has been cancelled. We placed another order and it was filled quickly. I realized the fries were cold before we even left the parking lot. I reheated them when we got home, but the order, over all was not good. Poor service, poor communications, poor food quality.