McDonald's

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2024-12-24

I am new to DoorDash upon arrival at store The store was closed five minutes before they said they were going to be closed so we went the drive-through and the gentleman on the other side berated us because we asked him to double check as the DoorDash app requested us to do so following our job policy. The gentleman on the other side, decided to yell at us for just trying to do our job, whoever that gentleman was is very disrespectful very rude and I will highly recommend not going to this McDonald’s.

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2024-11-09

Unprofessional Customer Service! Unprofessional store manager who thinks its funny to ghost customers attempting to pick up a DoorDash delivery through the drive-through. Came through the drive-thru at 5:10am and once I was greeted through the drive through speaker, I proceeded to tell the employee that I was here for a DoorDash delivery order. The employee, (Store Manager in this case), did not respond back to me so I proceeded to ask if they were there or if they heard my order. After asking several times but not receiving any response, I proceeded to drive up to the drive through window. I waited for an employee to come to the window, but still they never came. Over the course of another 10-minutes, I got out of my car and knocked on the window but still nobody came. I tried to go in the store but the doors were locked...even though the store hours posted showed them being open at 5 am. I could see employees walking in the back of the kitchen chose to ignore me for close to 15 minutes. I left without getting the delivery and reported them to DoorDash. This is the second time this exact same experience has occurred but the first time it occurred, it happened at the McDonalds near the Wagner Mall off of 3rd Street. I've reported this situation to McDonalds customer care and am awaiting to hear from the owner, Scott Accaragui. Evidently, this owner owns quite a few of the McDonalds in Bend, Oregon so hopefully, he will reach out to me to address this issue. I have no idea why they would be so rude.

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2023-08-31

Wow, laughing so hard. What a joke! I ordered a chicken sandwich today - I got a bun, chicken patty and ONE pickle! What the heck is this!? Wow McDonald’s - either do some better training or inspect the food going out - this was drive thru and pathetic - you charge enough now, I expect better food than this !