Dairy Queen Grill & Chill

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2025-01-01

My husband and daughters went to this DQ New Years Eve, and staff was SO rude. The manager on duty, yelled at him when he went to the counter to pick up the order. When he asked for a drink carrier and spoon, it was thrown at him. The manager then casually responded “oh, she is just throwing stuff today”. My husband called to speak with another manager to voice his experience and was yelled at, told it was nothing, and then hung up on. I called the manager when they got home, and she was hostile and confrontational to me as well. When I asked her if this is permitted behavior she said “yup, I guess it is” then hung up on me. On top of it, here is a photo of one of the blizzards we received.

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2025-01-26

Iv had my fair share of problems with this place. Flat out rude customer service and as a fellow food service worker I’m completely baffled with how some of these employees talk to customers. BUT. If it wasn’t for the wonderful gentleman with the green beanie my gf an I would never come here. This man is so sweet so polite and absolutely welcoming. He always has a big smile on his face, wonderful manners, and this man deserves a raise!! The other employees should take note on how to be a great employee!!!!

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2025-03-16

Damn. Wish I didn’t have to call this location out for hiring straight up burnouts. Went this evening for a blizzard. Handed it to me with confidence, and when I get home it was completely wrong. Not busy, plenty of employees working. Just pay attention for like 2 mins man….