Jack in the Box

⭐️⭐️⭐️⭐️

2025-01-25

Came here twice and good service and good food as well. Love the curly fries.

⭐️⭐️⭐️

2024-07-13

So yesterday was National French Fry day and they were offering free fries with any order on the app. That is honestly the only reason we went to JIB. Although JIB has been my favorite fast food restaurant since I was a kid, the last few years, the Salem JIB’s have been absolutely terrible. With the one in NE Salem being the absolute worst. Anyway, we ordered their new mini chimi bang bangs, tacos, 2 snack wraps (one classic and one spicy), and a free large curly fry. Once again, the only reason we ate there. We get back home to West Salem and they forgot to give us our fries!!! First the good… The new chimi bang bangs are so yummy. But they are super tiny and not worth the $3 for 3 at a $1 each. It should be priced at 5 for $3. But they are really good. The chicken snack wraps were huge for $3.29. We had only had them once when they first came out and they were super tiny and not worth the price so we never got them again. But we decided to give them another try and we were pleasantly surprised at the size. However, I got the spicy one which is supposed to have jalapeños on it and instead they had pickles which is supposed to be on the classic, not the spicy one. Neither of us are a big fan of the good good sauce, the regular or the spicy. If you aren’t a fan, you can opt to remove the sauce. I’m i’m sure some people love it. It has a sweetness to it that neither of us care for. We much more prefer Carl’s Jr.’s snack wraps with ranch on one and spicy Diablo sauce on the other. However, they are nowhere near as big as these were. But the real disappointment was in my favorite menu item, their tacos. It was very clear that the oil was old and it was so greasy. It literally gave me a stomachache as soon as I finished eating. We used to eat at Jack-in-the-Box a couple times a week, but stopped doing that years ago after the food quality had declined over the years. I don’t believe it’s necessarily a Jack-in-the-Box issue as much as it is a Salem Jack-in-the-Box issue. We’ve eaten JIB many times in other cities and states and they’ve always been great. But honestly, I just don’t think we’ll be back. We’ve just given them too many chances and we are disappointed every time. But the service was excellent. The only reason I gave four stars for the service was because they should’ve checked and made sure the fries were in the bag. But the customer service, itself, was excellent. Please 👍 if this review was helpful.

⭐️

2024-08-11

8/2024 UPDATE: Doors seem to be unlocked more consistantly. The bathrooms are disgusting. The last 3 times I've gone to this location I can smell them from the hall way. Also, service is incredibly slow. I ordered a small meal today and I had to wait a half hour then when I went to check on my order, I was informed someone had accidentally cleared our order. This is the definitely the worst Jack in the box in the Willamette Valley and probably the worst one I have been to in ANY state. Avoid this place like they plague. 10/2023: The staff is consistantly rude and rarely get the order correct. When I ask them to correct the order, they argue with me about what I ordered (Why would anyone order something that they are allergic to?) The lobby is locked every time I come, despite signs saying that it's open. I don't like eating in my car.