McDonald's

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2024-12-22

Dear McDonald's Management, I am writing to formally express my dissatisfaction with the service I received at your Samson Laval location on December 22 at 3:12 am I arrived at your restaurant approximately one hour before the scheduled menu switch time, only to be informed by the staff that the restaurant was closing early and that I could not be served. This early closure and refusal of service were highly disappointing, as it was well before the advertised time for the menu change. Not only did this create inconvenience, but it also reflects poorly on the professionalism and customer care expected from a reputable chain like McDonald's. I request that you investigate this matter and provide an explanation for why this occurred. I also hope steps will be taken to ensure that customers are not subjected to such disruptions in the future, especially when they are arriving well within operating hours. Thank you for your attention to this matter. I look forward to your prompt response and resolution. Sincerely,

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2024-11-02

I ordered medium fries and they filled it halfway like a small. 16 year olds shouldn't be hired there. Half the time they don't do the orders properly or they take the wrong order. Don't think I will be going back there anymore 😕 Saturday employees are bad especially the ones that served us. very rude, I must say and to slow for my liking. They gave my daughter the wrong burger and said this is what you ordered. They were supposed to put another cheese in and said they did but my daughter looked at it at home and no double cheese. One of the worst McDonald's ever

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2024-10-25

I stop here on my way to work and order hot cocoa cause I can't have coffee but I get warm milk instead, I even ask for extra pumps and...