Wendy's

⭐️

2025-03-08

Ordered the son of baconator and the baconator itself to compare because of the size difference. I was basically get scammed because the son of baconator on the right was indeed heavier on the scale. Same size in width. I always get the baconator and son of baconator sometimes. But here this is a scam. Might as well pay less for the son of baconator at Wendy on Dowlen. Everywhere else you’re fine. Just on dowlen, you’re better off. I also confronted the person that took my order, yet seem clueless but had to make an excuse that “I didn’t get a double”. Well, in retrospect I’ve had Wendy for years, and i know what I am used to getting etc. Wendy on dowlen.. Do better. Stop scamming…

⭐️⭐️⭐️⭐️

2022-11-07

Good fresh food. And wonderfully helpful staff. Our order was done and filled fast! Unfortunately one part of the order was wrong and the bathroom floors were slick and greasy, otherwise I would have rated higher. But the food was good and the service was good.

⭐️

2024-02-28

I ordered a #2 Baconator combo in the drive thru and they gave me the wrong food a #1 single, no big deal it happens. So I took the order back inside and requested the right combo that I payed for. The manager Raphael went back and made a new burger. When I opened the wrapper it was a single patty cheese burger with bacon, still not the double patty Baconator that I had payed for. When I asked Raphael about it he stated that was the Baconator even though the menu shows 2 patties and the web site clearly states 2 patties. His response was that he worked there how was I going to tell him what it was supposed to be. At that point I requested my money back and a copy of my receipt. He gave me my money but refused to give me a receipt he then went and hid in the office. Two other employees tried to get my receipt but said the manager would have to print it. Both employees went to the back to get Raphael but he still refused to come up front so I left. I attempted to call the customer care line but they were closed I filled out the customer care form and did not get a response back so I tried to call again the next day during their business hours only to get a message once again that they were closed.