Chick-fil-A

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2023-08-15

New location just down the road from the old one. Clean, plenty of parking, and ample sized dining area. The drive through lanes go around the back so they don’t interfere with the dine in and pick up traffic. I dined inside and ordered from the app. My order arrived hot and correct. There were multiple staff members refilling drinks and working the floor. Excellent location here!

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2025-01-14

This Chickfila and I are new to town. I’m from Plano and now living in Coppell and this location is closest to me so this is my new go-to location. Service for me so far has been solid but my most recent visit (tonight) this team went above and beyond my expectations as they provided me a free entree (for my next visit) and an extra entree with my order for tonight. I just ordered 2 combos and noticed my order was taking longer than usual. People behind me were getting their food before me too which doesn’t particularly bother me. It’s possible my order was skipped by accident - either or..doesn’t matter to me. Also, when others are handling my food I don’t really feel the need to complain especially if it’s only 10 minutes. The flow at night past dinner time can fluctuate so I understand. But without complaints from me they made the wait even more worth it. Food was piping hot too. Awesome team

⭐️

2025-02-04

I'm a bit concerned now. Today was the third time in a few months going through the drive thru lane, paying cash, and the team member asking me if I wanted my change. Yes, I want my change back. None of these instances offered an explanation of why they were offering to keep my change or where it would go. Does it go to a foundation or just their pocket in lieu of a tip? I'm confused and a little shocked.