McDonald's

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2025-01-23

Great place, but every single time I order a hot* sugar free french vanilla latte here among multiple other drinks, they ALWAYS give me an iced one and I only ever notice after I've pulled away because I had 3 other drinks and multiple items of food. This time, I paid ahead on the app because my roommate and I had the Flu and I wanted none of anything I'd previously touched to be handed to the workers, so I won't be bringing the drink back for them to fix it this time. I don't think I've ever even gotten a hot latte the first time when I've ordered one, and the only time I order them is when I'm completely drained and just need to recharge, so I'm not exactly paying much attention. I admit I should definitely pay more attention, but please learn your own drink codes better. I hate iced coffee. You're still my go-to place for food and I understand that you're a Mcdonalds so I shouldn't have high standards, but holy crap this is the third time in the last 6 months.

⭐️

2024-12-22

Came home with food. Fries were thrown in bag upside down. Luckily we checked the bag and found out are sandwiches were not in the order. Went in to get our sandwiches. Drove home to find moldy bread. Called the store they said to drive back up and they would give us another sandwich. We live 20 mins away. Manager will not give out the name of the General Manager. Apparently they hide behind their employees. The picture is bad but doesn’t show how disgusting and obvious this was and should have never been given to a customer. Manager snickered multiple times and defended her actions like it was my fault. Disgusting! Should I expect more?

⭐️

2024-09-22

Attempted to order a latte, frappe and tea through drive-thru. Informed that frappe is broken and ordered alternative. Told after paying the latte was also broken and no offer of refund was given aside from chocolate frappe. Ended asking for large soda and losing $2 on an $8 purchase. Occurred on Sunday, Sept 22 at 5:15 pm.