Jack in the Box

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2025-02-23

How to hand a customer their food and drink should be done in training day 1. I sat and watched the girl at the window make four drinks and every single one of them had drips of soda going down the side of the cups. It is impossible she did not see it, she simply did not care or consider grabbing a napkin to wipe down the sides of the cups. During the two minutes that she set and admired her long fingernails while she waited for the food to come to the counter, she certainly could have grabbed a napkin. Instead she handed my drink to me, soda still dripping down the sides. I had to ask her if i could please get a few extra napkins, because the cup that she handed me had soda dripping down the side. She handed me the napkins and then shut her window. Not even so much as an apology. I had soda on my hands and some had dripped onto my clothes. It's a sad tell of the times that people working in fast food no longer have any pride for their job or respect for the customer. This is the first time I have been to Jack in the box in over a year and my last. I will happily spend my money at places like Dutch brothers coffee and chick fil a. Those are places that a customer rarely, if ever, has any complaint, and that customer feels valued. Do better.

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2024-12-27

It's Jack in The Box.... Not a Gordon Ramsay place but, it does have good fast food. This location is close to my job and I will occasionally come here when I am in a time crunch. They always get the order right and the food is good. The girls that work the drive thru are always polite and efficient. Better than Wendy's just down the street.

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2025-02-22

Food was okay but the service sucked, went through the drive-thru and while I'm checking my order the lady had the nerve to come back and ask if there's anything else I needed because I was messing up their drive-thru time while sitting in the Drive-Thru checking my order. Frankly if y'all wouldn't screw up the order so regularly I wouldn't have to sit there and check it