Wendy's

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2024-04-03

Ok. Just got back from the Wendy's on Staples & Saratoga. Can someone please tell me is a frosty supposed to be like a milkshake or soft serve cone? I recall from back in the day, they were like a really, really thick milshake. The workers could not tell me. They gave me the Frosties, and they are like melting milkshakes. When I asked, I was informed somewhat rudely, "That is how management has told us to serve them." When management asked what was the question, I was then informed, "like a Frosty." Needless to say, they are awful, and I have put them in the freezer, hoping that will help. By the way, the last photo is from a previous review. That is a chocolate Frosty. Nothing like the Frosties I was served. Shame on management at Wendy's.

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2024-12-15

If I could give a zero stars I would. I went in at 10:15am and the lunch menus were displayed. I asked if breakfast was being served and the woman answered in the most condescending manner, “Yes! Breakfast is being served!” How would I know if it wasn’t displayed? Then she continued on with her business with further addressing us or taking our order. I just walked out. Poor customer service.

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2025-01-08

This Wendy's location always meets or exceeds my expectations. Food is always hot, fresh, and well dressed. Staff is very courteous and professional.