Jack in the Box

⭐️

2025-01-07

Less than a word, Ugh! Where to start? It had been some time since I had actually dined in at any fast food joint restaurant in a very long while, this visit would be the one, I said yes, big mistake. First of all the fountain soda dispenser, (many different concoctions) is not what it seems. Although it offers a variety of mixtures and combinations, the one really want, is not available. After a few dead ends, you settle for what you can get from it. By the time we figured that out, our order was ready at the counter, great, NOT. Apparently they have never heard of trays at Jack in The Box, because they expect you to pile all your stuff on top of other stuff, like some kind of balancing act, and carefully and slowly, maneuver your way to the table. It's either that or greased soaked, previously used basket, that even the cashier was not ashamed of, since he asked me, Oh would like another one? That's when I opted for option #1. Once we found a seat that we liked I decided to go wash my hands, this seemed to be yet another hiccup, apparently you have to ask at the front counter for the key to the bathroom, which is attached to a rim. j/k I believe if you have dining in customers, you might want to leave the bathroom door unlocked. After that, it was time to sit down and enjoy my meal, however, that would not be the case, since half of my meal was missing. What I mean by that, is that they forgot the entire bottom bun of my hamburger, it was the craziest thing that's ever happened. Again, (3rd/4th time) I had to approach the counter and complain of yet another thing. I guess they slapped a bottom bun and returned it to me, (which now I'm thinking, maybe that was the wrong thing to do) No apologies, no sorry, here you go pastry, nothing. By the end of the meal, I was frustrated, mad, and had quite frankly lost my appetite. The cherry on top, I lost my favorite small ruby earring, (nothing to do with Jack in the Box) making this dine-in experience an epic fail, and with little to no chance of ever coming back.

⭐️⭐️

2025-01-03

I try to give this place the benefit of the doubt. And when I don’t check every single thing on my order. It’s when they get it all wrong. Or miss items. Beside the long lines and wait times. I would hope they could get it right. And when they don’t. I wish they would answer their phone. It just seems like no one knows what they are doing when an order is more than 4 items. I felt confident driving away to great disappointment. Drinks were wrong . Items were missing.

⭐️⭐️⭐️

2024-10-27

For such a new place, it's dirty. The drink station is always filthy. They pay more attention to drive thru than they do front counter. The other day they gave the wrong order to a fine in customer and then caught the mistake and took the food back and then tried to give it to the correct customer. That customer returned the food because the burger had already been bitten too! Really??? 🥺