Jack in the Box

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2025-03-19

I visited through the drive thru twice early in the morning, and received Medicare service and good at best. And all within a couple hours, I visited a third time. Except the last time, the dining room was open, so I went inside to find that the restroom was locked. I informed. an employee who told me they hadn't unlocked it yet. I asked if she could and she smiled and said "no". I asked why and she said that she didn't know why. So, asked if I could speak to a manager and she said, "go ahead" and resumed whatever she was found on her cell phone. Eventually another employee told me the manager said not to unlock it. I told her that restaurants that have seating should have a restroom available. She said she knew then repeated that the manager said they couldn't open it. I won't go back.

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2024-07-29

We arrived to Jack in the box for a quick and easy meal and ended up waiting 20 minutes for 8 tacos. A customer behind us got their food before we did and we had already been waiting. My boyfriend had to go inside to ask for the food and says he saw 2 young employees messing around playing with some fries near the front. Once we got home, we saw the tacos did not even have anything in them. Fast food should not take so long, not 20 minutes long. And I shouldn’t have had to pay for poor service plus flavorless tacos. I was not able to ask for refund because we were in a rush and already late because the food took so long, but even the employees noticing my boyfriend was mad and not doing anything but staring instead of offering to give the refund or relieving our inconvenience is unbelievable.

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2025-03-13

The food was great. But outside, I saw a homeless man peeing in the parking lot, out in the open, and a lot of ppl were asking for money. I wouldn't take my kid for sure after what i saw.