McDonald's

⭐️

2025-01-26

Normally, this McDonald’s is great, I swear the lady who is in charge runs it like it’s the Navy. However, today I placed a breakfast order on the mobile app and arrived at 11 on the dot to find that they had no breakfast food and my food was not made or was possibly thrown out. I don’t know why the app let me place an order if it’s too close or they broke the rules and didn’t make my food. Regardless, I paid $17 showed up and did not have my food and they were not able to correct the situation.

⭐️

2024-11-06

I’ve just had the worst encounter and experience in my life at this location! I placed a mobile order and was instructed to pull to the first window to pick up. Upon picking up my order I parked and doubled checked to make sure all items were inside. They forgot my apple pie. I pull back around and POLITELY asked them for an Apple pie they’d forgotten on my order. The lady at the window turns to her manager I guess and says something to her. The manager then walks to the register and rings up an apple pie (as if I just didn’t say they left it out of my order) and tries to charge me. I then explain that I had just came through the drive thru and it was not put in the bag. She then ask for a receipt which I didn’t have because I was asked to pull to the first window. She had an attitude the entire interaction! I then say it was a mobile order you can review my app and she ask for the bag back which I give her then she starts touching my food with her hands looking for the pie as if I was lying. I was very offended! She then asks for my phone which I hand her and she sees with her own eyes I had indeed ordered the pie. She walk to the back still with an attitude and comes back with a pie and hands it to me and says something in which everyone in the store laughs. Not sure what she said and don’t care THIS ESTABLISHMENT HAS POOR CUSTOMER SERVICE PERIOD. This was around 4:23pm 11/6/24. Whoever was on the shift working the window and management displayed the lowest form of customer service I have ever had. Will not be returning and I definitely did not eat the pie!

⭐️

2024-04-19

Unpleasant experience lived in this branch. The attention of the staff leaves much to be desired, it seems that as a customer we were causing them a nuisance just by being standing in front of the counter waiting for attention. The French fries? Terrible. The food I ordered? Terrible too. I’m not coming back and I don’t recommend coming.