Whataburger

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2025-01-10

I waited for a long time in curbside for my order. It didn’t look super busy inside, but at least the food was semi-hot when I got home. I also asked for creamy pepper sauce, but received buffalo sauce instead. At the very least, the worker who took my food out was very nice!

⭐️

2025-03-08

I asked for a Whatacatch meal with no tomatoes and was told that it doesn't come with tomatoes.... When I finally got my food, guess what was on my sandwich? Tomatoes. Service is terribly slow. No sense of urgency to get meals out in a timely manner. Ordered food through the drive thru and was asked to pull up and over to the side. We were waiting at least a good 10 minutes before one of us went inside to ask about a refund. Mind you, multiple cars that ordered after us were able to get their food and leave, so I don't know if we were just forgotten. Regardless, the service here is terrible and by the looks of the other reviews this is typical here.

⭐️

2025-02-23

I rarely leave reviews, however this Whataburger location truly makes the word ‘incompetence’ shine. Unfortunately, DoorDash only allows me to order from this location, and EVERY time there’s something wrong with the order. Want spicy ketchup or any ketchup at all? You won’t get it even when you order extra. Ordered more than one meal? Prepare for at least one of your meals to be missing. Ordered ranch with your chicken tenders? Here, enjoy gravy instead of ranch- just because. We have had 3 separate incidents of meals completely missed (and these aren’t large orders, at most we might order 3 meals maximum). While the restaurant will offer to make us the missing meal, we have to drive there to get it- completely defeating the purpose of ordering delivery in the first place. I have called them each time it’s happened, and it appears to still be happening. One of the managers, Muhammad has literally accused me of not ordering spicy ketchup when it’s literally listed on the receipt. This location is clearly experiencing a massive managerial issue as their employees lack moral, training, and are probably overworked. Do better. Heed my warning, if you order delivery from this location- expect them to find the most creative ways to mess it up.