Schlotzsky's

⭐️

2025-02-07

On 02/01/25, I ordered a veg pizza with added pepperoni. Let me also say that I drove out of my way because the west Galveston location's card reader was down but I know they have the weekend pizza special. First of all, when I got to the window, they quoted $16+. I questioned about the special. Worker said , "oh, you want the special? "Duh. Upon arriving home, my order was completely wrong and I called that evening to get someone to address this. Voice mail picks up and I left a message. By the way, message says you'll get a call back the next day. After 5 days, 4 calls and 2 messages left and no one responding, I went in the store. The worker Luz listened to what I said and proceeded to smirk and just said that she needed a paper receipt or the food back. I showed her the transaction on my bank app and a picture of what I got, she still repeated paper receipt, etc. Then I just said, "Give me the manager's information. She proceeded to give me a name and number. (The number was the same one that always goes to voice-mail. I understand why certain businesses have policies in place, but with the attitude of this worker and whether they were going to overcharge me at the drive thru if I hadn't mentioned the special brings up the questions of who's in charge and what is their training. I almost never write online reviews but I really had no choice at this point . And if I'd just been given a 50% refund and would have been happy.

⭐️⭐️⭐️⭐️⭐️

2025-02-22

First time trying this place since I moved here in 2017 Got a med original and tomato soup Was very pleased with portion of sandwich

⭐️⭐️⭐️⭐️⭐️

2024-10-27

Always love schlotzkys! My grand daughter ordered a cheese pizza and it was really good! My original was, as always, delicious...ask for extra crispy.