McDonald's

⭐️

2025-03-03

I would give ZERO stars if I could. I called because after I bit into my burger I saw it was raw. I asked to speak to a manager and she told me she was one. I told her what burger I had and she proceeded to tell me that QPC burgers are medium rare: 1) I've NEVER heard that and 2) I have never received ANY burger from McDonald's as "medium rare." They have always been fully cooked, look all brown inside. After feeling like they are disregarding my issue I told her that I would be going back and if I could receive anything else for now having to waste gas. She then told me no, all she could do was give me a new burger or refund. All the while I could hear a tone in her voice that suggested she was smiling or thinking it was funny that I was so upset. Unless you want "medium rare" burgers that are more like rare and from a restaurant that isn't even to the scale of a luxury restaurant to be making burgers this way, I suggest you get your family a meal elsewhere. Management here apparently doesn't care about your health, safety or hard earned money. For reference, my "medium rare" burger as she put it, and my husband's burger. Ordered the same burger, just so you know.

⭐️

2025-02-12

Tried telling me I ordered my food wrong that’s laughable. But to find a hair in my food!!! Are u serious McDonalds do better

⭐️

2025-01-06

Workers here are extremely rude and don’t know how to do their jobs. Instead of informing me correctly on why I couldn’t add something to my order they just argued with me and kept saying “ no can’t do that “ (I have common sense so I figured out why they wouldn’t let me, but come on if you work at the restaurant you should be able to properly inform customers how deals work) worst customer service in McDonald’s in Lubbock.