Whataburger

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2025-03-20

Was served by a polite young man named Nathan at the drive through. He was very friendly and talkative, but I specifically asked that he make sure to provide me with a receipt and a couple of extra ketchup condiment packets. As I was driving away I realized he did neither. I had to turn back and walk inside to ask for the aforementioned items.

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2025-03-18

This place is the WORST location to exist. The shift crew on March 24 @11pm going til midnight is even horrible and timing is sooooo off. I was told I couldn’t order a breakfast item @ 10:55 pm. Mind you I waited already 35 minutes so why refuse to sell or make it. I was in line waiting for my food already approximately 45 total minutes. When I got to the window the person in front of me had something wrong with their food. MAKING THE WAIT LONGER. The cashier proceeded to hold the line for this specific car. I even drove around to come inside to check MY order that was already cold and the cashier proceeded to ignore me as I asked her about it. She also had a rude expression. She could’ve simply took my payment and passed me my food but she just walked away and placed my food under the register without even trying to ask if I was still taking the food. She just threw it under the register like wow. This crew needs better timing and strategy with holding cars and making sure orders are made correctly. It was just horrible service tonight. I AM NEVER GIVING THIS PLACE A 5 STAR.

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2025-03-12

I came to this location at 10:30pm, there was only 2 cars in line while I was on the drive thru speaker waiting on someone to get my order! After both cars left I kept on waiting and no one answered ! So I pulled up to the window and nobody was doing anything but standing there! Even tho they saw me at the window! I visit this location often and they always take more than 30 mins just to give orders out! Idk how this is called a business if they don’t even offer the correct customer service at all!