Jack in the Box

⭐️

2024-10-28

Horrible location. I thought this was Plano? Heavy set Hispanic lady there is super rude to everyone. They made my food wrong but it was somehow my fault? She refused to give me a receipt so I’m sure shady stuff is happening here. I was told machine is broken in broken English. When I walked back in she said “I know I gave the wrong sandwich”, in perfect English. So her not knowing English was really convenient when asking for a receipt. Eat here at your own risk, I’d just check the bag

⭐️

2025-02-07

Does the job, although I am concerned with salt and cholesterol content of sandwiches Update: I ordered through the app, it was not the first time, the driver couldn't apparently find me this time, I called the number that is supposed to be the store, about 7 times, nobody picks up, nobody cares.

⭐️

2023-09-27

I placed an order through the app for delivery. Got my confirmation and delivery time only to never receive the food I had paid for. I tried calling the store several times only to no get an answer. So I had to walk 15 minutes 1 way just to speak to someone about my order. Upon arrival I asked for a manager, and the young lady Samantha told me that no manager was on duty at the time #Weird. So I explained to her what happened she told me she would have to call a manager to see what could be done. After I spoke with the manager via her personal cell he said he would get back with me, but never took my name or number to contact me again #Weird. I asked for corporates number, store number, and the managers name she called. I was told by Samantha that she could not give out that information. I stood in the lobby for atleast 30+ minutes waiting for the information requested. Samantha finally told me that the number to corporate is outside the door, but still refused to give me the store number. I told Samantha on EVERY receipt it has the store number at the top of it, and if your the acting manager why don’t you know the store number🤔🤨🤔🤨. After about an hour of back and forth I finally got what I needed (minus my food). Throughout this whole process not even a drink was offered, food to be remade or anything. Just simply no we can’t do that. On no level is any of this ok. Something seriously needs to be done about the staff, and the fact there was no manager on duty. I know this probably doesn’t mean much, but I will not be placing another order from this Jack-in -the-box location.