Shake Shack Park and Preston

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2024-10-06

I recently visited Shake Shack and overall had a good experience. The staff were friendly, even though they seemed a bit incompetent at times – one was even sleeping in the dining area, which was kind of funny! The food was tasty, though I didn’t order onion rings in my burger, but it was still enjoyable. The restaurant was clean, but the floor was slippery and oily, which was a bit concerning. Despite the quirks, it's still a solid spot, and I’d go back

⭐️⭐️⭐️⭐️⭐️

2024-09-28

This is our go to place monthly in Plano for Shake Shack. Legacy west is harder to find parking and it's way too busy. This is a quieter place, but runs efficiently when they get busy. Sad to see American Express getting rid of their Shake Shack credit. Went all out for our last meal here- double truffle burger special, fries, malted milkshake. Enjoyed everything! Highly recommended and we'll surely miss our monthly Shake Shack

⭐️⭐️

2024-03-08

We recently revisited the Shake shack on Preston and Park. We ate their initially when it opened And the food was good, however, I’m not sure what happened, but it has declined significantly. I ordered the shake chicken sandwich, my son ordered the double shake burger, and my husband ordered a regular burger. When the food came out, my son’s hamburger was so greasy and the bun was full of butter and grease. The burger itself was almost not edible. I had to ask for another bun without grease, because the one That came with my son’s burger didn’t even barely cover the burger and was covered in disgusting grease. I have pictures below to show how bad it was. You would expect for almost the $52 that we paid that we could get a meal that was edible. I am very disappointed in the quality of the food. I feel like it has gone downhill since it first open. I don’t know if it was just a bad day, but definitely enough to make us never go back. My chicken sandwhich was saturared in oil. I’m sure the shakes are good—I’ve never tried them but they look good. At least they won’t be full of Grease.