Potbelly Sandwich Shop

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2025-03-11

I went through the drive through just now and the employee didnt say anything. I was giving them a moment thinking they were busy. After a few hello's she took my order. I pull up to the drive through window and she handed me my order and didnt say anything. As good as the food is, please work on your customer service.

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2024-07-17

Was thinking of a spot to go to lunch and was torn between potbelly's and Jersey mikes. I ultimately decided on potbelly's because I really wanted to sit near a window for some reason. I have come to this location before and have previously delivered good sandwhiches. I ordered the 7.99 combo and choose a skinny turkey sandwich. Upon recieving the sandwich, it looked like I ordered bread stuffed with lettuce. After sifting through the lettuce I was able to find what little there was of the turkey and cheese. This was my first time ordering this combo, so I'm not sure if it's customary for the sandwich to come with 2-3 slices of turkey and barely any cheese. But regardless, the experience was exceptionally disappointing and I wish I had gone to jersey mikes instead because even their smallest sandwich is bigger and contains more meat and cheese for a similar price to potbelly's. I have attached an image for reference. While I was dissatisfied with the sandwich, I still ate it because I barely ate in the morning and was not in the mood to discuss this with the staff. I just wanted to eat and get back to work. I will not be returning in the future.

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2024-10-25

My receipt shows a total of 28.32 as expected, but doing my expense report I see the card transaction for 32.24 from this location. I only ate here once so it's not a mix up on my end. Everyone check your card statements as well. I hope this was something accidental and not malicious.