Shake Shack Sugar Land

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2025-03-17

Leticia was SO friendly and kind! I do not stop in and sit down to eat often, but she made the experience feel as if I was at a fine dining restaurant. For every single person she catered, ensured we had everything we needed, as well as checked in with those who were ordering at the kiosk as well. I don't know how Shake Shack got so lucky to have her, but she is the real deal!

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2025-03-02

The food was really good, we got a sandwich, fries and shake; there’s plenty of tables. We ordered our food ourselves and it was brought to our tables, which was nice. One thing I didn’t like is that this employee kept coming to our table over and over again to see if we were done. We would be deep in conversation and she’d come, interrupting. I understand that it’s a fast food place and people come and go but it was a week day, it wasn’t that crowded, so it’s not like they needed the table or anything. It was a bit disconcerting. So I’d come again just to eat but definitely not to hang out.

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2024-11-26

There is something about these cheese burgers, crispy but juicy, brioche bun and a creamy cheddar. Definitely good. The fries are good and could probably be shared by two. Shakes hit the spot! I like mine malted! A little pricey. The inside is simple and could stand a little more attention by the staff. The burgers are cooked after you order so it will taste fresh. Love that.