Whataburger

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2024-08-16

I wish there was a no stars option, but there isn’t. This is the only reason I’m leaving one star the management is absolutely terrible at this location. They all should be fired. I was there about a month ago. I sat down. I placed my order sat down doing some work. I got caught up in work so I didn’t realize I didn’t get my food after 25 minutes of ordering it when I went up to the counter to inquire she said I am so sorry she was a new girl she just started, that was her explanation I didn’t make a scene. I just walked away. I got my food about 10 minutes later. I was at Home Depot and I knew it was gonna take a while to get my food so I went ahead and downloaded the app and placed my order I was in Home Depot may be 15 minutes longer than I expected so I expected my food to be ready when I checked in and they brought my food out. It took another 10 to 12 minutes. They didn’t bring ketchup so then I asked him to bring ketchup another 10 to 12 minutes so I got home hungry and I open my bag, it has one grilled sandwich and then one other sandwich made with chicken fingers, onions barbecue sauce, hot sauce I place the order online which was specific two grilled chicken sandwiches with extra Whataburger sauce. The one sandwich I got the other one was chicken fingers, onions, buffalo sauce, barbecue sauce I don’t know who place this order on top of it had pickles, but I hope someone in upper ownership comes down to this location and disciplines everyone here or makes the owners sell and higher all new management

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2025-02-21

By far the best whataburger I’ve been to. Ramona the manager was very hospitable and professional. When she brought me my food she made sure everything was up to par for me and even got me a refill on my drink so I wouldn’t have to stand up. Little things like that go a long way!

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2025-02-02

My husband ordered a spicy chicken sandwich he was driving and realized the chicken was raw! We went back to the restaurant and the manager told him “but you ate part of it” I mean duh yes! He was driving he was not gonna check if the chicken was cooked or not! Plus, she got mad at him because he wanted at least to switch the sandwich to a different since they gave us a raw chicken and she rudely said “no you can’t” she didn’t even apologize or something! They should be thankful we didn’t report it to health department… worst customer service ever!